Legal Terms

Tech Clarity Group Terms and Conditions (Last Updated: September 12, 2025) These Terms and Conditions (“Terms”) govern the relationship between customers of our products, and services and Tech Clarity Group (“Company,” “we,” “us,” or “our”). By contracting, placing an order, or engaging with our services, you agree to be bound by these Terms.

1. General Terms

1.1 Acceptance of Terms. An Order accepted in writing by Tech Clarity is a binding contract, and upon submission of said Order customer agrees to these Terms, our Privacy Policy, and any additional terms referenced in specific transactions. These Terms may be updated periodically, without notice.

1.2 Eligibility. You must be at least 18 years old and have the legal capacity to enter into contracts.

1.3 Modifications to Services. We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice, and without liability to you.

2. Pricing and Pricing Changes

2.1 Pricing. All prices for products and services are as listed in our sales agreements, quotes, or invoices, and are subject to change without prior notice unless otherwise specified in a written agreement. Prices are quoted in U.S. dollars unless otherwise stated.

2.2 Pricing Changes

• We reserve the right to adjust pricing for products or services at any time due to market conditions, supplier costs, or other factors.
• For recurring services (e.g., subscriptions or maintenance plans), we will notify you of any price changes at least thirty (30) days in advance via email or through your account on the Website. Continued use of the service after the effective date of the price change constitutes acceptance of the new pricing.
• Price changes will not apply retroactively to orders already confirmed unless otherwise agreed in writing.

2.3 Quotes. Any price quotes provided are valid for the period specified in the quote, typically thirty (30) days, unless otherwise stated. After this period, prices are subject to change.

3. Taxes and Surcharges.

3.1 Taxes

• All prices exclude applicable federal, state, local, or other taxes, including but not limited to sales tax, use tax, or value-added tax (VAT), unless explicitly stated otherwise.
• You are responsible for paying all applicable taxes associated with your purchase, as determined by the shipping or billing address provided.
• If you are tax-exempt, you must provide valid proof of tax-exempt status before the order is processed. Failure to provide such documentation will result in the assessment of applicable taxes.

3.2 Surcharges

• Additional surcharges may apply, including but not limited to shipping fees, handling fees, or regulatory surcharges related to telecommunications or other services.
• Any applicable surcharges will be clearly disclosed at the time of purchase or in the service agreement.

4. Payment Terms and Default by Customer.

4.1 Payment Terms

• Payment for products or services is due at the time of order unless otherwise specified in a written agreement (e.g., net 30 terms for approved accounts).
• For recurring services, payments will be automatically charged to the payment method on file according to the agreed billing cycle (e.g., monthly, annually).

4.2 Payment Default

Failure to make payment by the due date constitutes a default. In the event of default:

• We may suspend or terminate your access to services or delivery of products without notice.
• Overdue amounts will accrue interest at a rate of 1.5% per month (or the maximum rate permitted by law) from the due date until paid in full.
• You will be responsible for all costs of collection, including reasonable attorneys’ fees and court costs.
• We reserve the right to report payment defaults to credit bureaus or other relevant agencies.

4.3 Disputes. If you dispute any charges, you must notify us in writing within thirty (30) days of receiving the invoice, specifying the nature of the dispute. Failure to provide timely notice waives your right to dispute the charges.

5. Delivery Upon Shipment

5.1 Shipping and Delivery

• Products are delivered FOB (Freight on Board) shipping point, meaning risk of loss and title pass to you upon our delivery of the products to the carrier.
• Delivery dates provided are estimates only and not guaranteed. We are not liable for delays in delivery caused by carriers, customs, or other factors beyond our control.
• You are responsible for inspecting products upon receipt and reporting any damage or discrepancies within seven (7) days of delivery. Failure to report within this period may result in denial of claims for damage or missing items.

5.2 Shipping Costs. Shipping costs will be calculated and disclosed at the time of purchase or as specified in the sales agreement. You are responsible for all shipping and handling charges unless otherwise agreed.

6. Delays in Performance

6.1 Force Majeure.  We are not liable for delays or failure to perform our obligations due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, supply chain disruptions, government actions, or telecommunications network failures.

6.2 Notice of Delays. We will make reasonable efforts to notify you of any significant delays in performance and provide an estimated timeline for resolution. If a delay exceeds thirty (30) days, you may request a refund or termination of the affected order, subject to our approval.

7. Warranty

7.1 Limited Warranty

• We warrant that our products and services will conform to the specifications provided in the product description or service agreement.
• The manufacturers’ warranty for goods/services shall pass to the Customer such that the Customer will realize the original manufacturers’ warranty. This warranty is exclusive and it is in lieu of any implied warranty of merchantability, fitness for a particular purpose or other warranty of quality whether express or implied, except the warranty of title and against patent infringement, Tech Clarity shall not be liable under any circumstances for any indirect or consequential damages to a party whatsoever.

7.3 Disclaimer.

EXCEPT AS EXPRESSLY STATED HEREIN, ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8.1 Limitation of Liability

• TO THE MAXIMUM EXTENT PERMITTED BY LAW, TECH CLARITY GROUP, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, OUR PRODUCTS, OR OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• Our total liability for any claim arising from these Terms or our products/services will not exceed the amount paid by you for the product or service giving rise to the claim.

8.2 Indemnification. You agree to indemnify, defend, and hold harmless Tech Clarity Group and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of our products, or services, or your violation of these Terms.

8.3 Governing Law and Dispute Resolution

• These Terms are governed by the laws of State of Texas without regard to its conflict of laws principles.
• Any disputes arising from these Terms will be resolved through binding arbitration in the State of Texas, in accordance with the rules of the American Arbitration Association, and only after the Parties mediate any such dispute. The prevailing party in any arbitration or legal action will be entitled to recover reasonable attorneys’ fees and costs.

8.4 Severability.  If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.